Terms & Conditions

Effective Date: March 22, 2026

Welcome to the Empire Exterminating website (empireexterminating.com). By accessing or using our website and services, you agree to be bound by the following terms and conditions.

Services

Empire Exterminating provides residential and commercial pest control services throughout New York City, including Manhattan, the Bronx, and Queens. Service availability, pricing, and scheduling are subject to change. All services are performed by licensed and insured pest control professionals.

Quotes and Estimates

Quotes provided through our website or over the phone are estimates based on the information provided. Final pricing may vary based on the actual scope of work determined during an on-site inspection.

Scheduling and Cancellation

Appointments may be rescheduled or canceled with at least 24 hours’ notice. Emergency service requests are handled within 24 hours, subject to technician availability.

Website Use

You agree to use this website for lawful purposes only. You may not use this site in any way that could damage, disable, or impair its functionality or interfere with another party’s use of the website.

Intellectual Property

All content on this website — including text, images, logos, and design elements — is the property of Empire Exterminating and is protected by applicable copyright and trademark laws. Reproduction or distribution of any content without written permission is prohibited.

Limitation of Liability

Empire Exterminating shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or services. Our total liability shall not exceed the amount paid for the specific service in question.

Warranty

We stand behind our work. Specific warranty terms are provided at the time of service and may vary depending on the type of treatment performed.

Governing Law

These terms are governed by the laws of the State of New York. Any disputes shall be resolved in the courts of New York County.

Optional Service Text Messages

SMS section updated October 22, 2026. Empire Exterminating LLC offers optional non-marketing text messages about a pest-control quote you requested, appointment scheduling, and service coordination. Our business text number is (516)981-2930.

You may choose to receive these texts by selecting the optional SMS checkbox on our quote form or by giving explicit, documented permission during a phone conversation after the messaging disclosures are explained. Providing a phone number, requesting a quote, or expressing interest alone does not authorize SMS. Consent is optional and is not a condition of purchase. This service-message consent does not authorize discounts, promotions or unrelated sales messages.

Message frequency varies with your request. Message and data rates may apply. Reply STOP to opt out of text messages or HELP for help. For support or to withdraw consent through another channel, contact team@empireexterminating.com or call (888)983-7668. After an opt-out, no further program messages will be sent apart from a confirmation of the opt-out. You can continue arranging service by phone or email.

Mobile carriers are not liable for delayed or undelivered messages. Text delivery is not guaranteed; contact us by phone for urgent service matters. See https://empireexterminating.com/privacy-policy/ for information about handling mobile numbers and SMS consent.

Changes to These Terms

We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about these Terms & Conditions, please contact us:

Empire Exterminating
548 Walton Avenue, Bronx, NY 10451
Phone: (888) 983-7668
Email: info@empireexterminating.com